Shipping policy

Shipping Policy

Last updated: March 2026

Thank you for shopping with AETHER. Below you will find information about how we process and ship orders.


Order Processing

All orders are processed within 1–2 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order ships, you will receive a shipping confirmation email with tracking information.


Shipping Times

Estimated delivery times depend on your location.

United States

  • Standard Shipping: 3–7 business days

Please note that shipping times may vary due to carrier delays, customs processing, or high order volumes.


Shipping Costs

Shipping costs are calculated at checkout.

Promotions may include free shipping on qualifying orders.


Tracking Your Order

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear.


Lost or Delayed Packages

If your package has not arrived within 10 days of the expected delivery date, please contact our support team and we will assist you.

Email: offlinemediacompany@gmail.com


Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged product and packaging.

We will arrange a replacement or refund.


Address Errors

Please ensure your shipping address is correct before placing an order.

We are not responsible for packages delivered to incorrect addresses provided at checkout.


Questions

If you have any questions about your order, please contact: offlinemediacompany@gmail.com