Shipping policy
Shipping Policy
Last updated: March 2026
Thank you for shopping with AETHER. Below you will find information about how we process and ship orders.
Order Processing
All orders are processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Times
Estimated delivery times depend on your location.
United States
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Standard Shipping: 3–7 business days
Please note that shipping times may vary due to carrier delays, customs processing, or high order volumes.
Shipping Costs
Shipping costs are calculated at checkout.
Promotions may include free shipping on qualifying orders.
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.
Lost or Delayed Packages
If your package has not arrived within 10 days of the expected delivery date, please contact our support team and we will assist you.
Email: offlinemediacompany@gmail.com
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged product and packaging.
We will arrange a replacement or refund.
Address Errors
Please ensure your shipping address is correct before placing an order.
We are not responsible for packages delivered to incorrect addresses provided at checkout.
Questions
If you have any questions about your order, please contact: offlinemediacompany@gmail.com